Job Listings
Showing 1–6 of 76 jobs
Relationship Manager - Phone Banking
ICICI Bank
Relationship Manager - Phone Banking The Relationship Manager is responsible for anchoring the banking solutions for the customers through a 360-degree approach. The role involves managing a portfolio of customers and ensuring service excellence while driving business growth. Key Responsibilities: Customer Engagement: Manage and strengthen relationships with a mapped portfolio of customers through phone banking channels. 360-Degree Banking: Provide end-to-end financial solutions, including Savings Accounts, Fixed Deposits, Insurance, and Loan products. Revenue Generation: Achieve sales targets by cross-selling and up-selling relevant banking products to existing customers. Portfolio Management: Analyse customer needs and offer personalized financial advice to increase the "wallet share" (total investment with the bank). Service Excellence: Resolve customer queries and grievances promptly to ensure high levels of customer satisfaction (NPS). Compliance: Ensure all transactions and interactions adhere to the bank’s internal policies and RBI regulatory guidelines.
Audit Manager
ICICI Bank
Audit Manager The Internal Audit Group (IAG) is an independent function that provides objective assurance to the Board of Directors and Senior Management on the quality and effectiveness of the Bank’s internal control, risk management, and governance systems and processes. Key Responsibilities: Conduct audits as per the approved audit plan to ensure compliance with internal controls and regulatory requirements. Examine and analyze records, reports, operating practices, and documentation for Retail/Wholesale banking operations. Identify control gaps and provide recommendations for process improvements to mitigate risks. Prepare comprehensive audit work papers and draft audit reports with clear findings and actionable recommendations. Follow up on the implementation of audit recommendations with various business and operations teams. Ensure timely completion of audit assignments while maintaining high standards of quality and accuracy.
Data Analyst
ICICI Bank
Job Description Data Science and Analytics The Data Science and Analytics team at ICICI Bank is responsible for providing analytical support to various business units. The team identifies opportunities for business growth, improves marketing efficiencies, and manages risks through data-driven insights. Key Responsibilities: Conduct deep-dive analysis of existing portfolios to identify lead generation opportunities and optimize pricing strategies. Build and maintain predictive models for risk assessment, customer behavior, and marketing campaign effectiveness. Provide actionable analytical insights to marketing teams to increase campaign efficiency and customer acquisition. Utilize SQL and Python/R to extract, clean, and analyze large datasets from various banking systems. Design and automate dashboards to track key business metrics and performance indicators for senior management. Work closely with product and risk teams to translate business problems into technical analytical solutions. Requirements Education: Full-time B.E./B.Tech or MCA from a recognized university. Experience: 1 to 6 years of experience in data analytics, preferably within the banking or financial services sector.
Account Manager - SVM Kitchen
Amazon India
Role Overview Strategic Account Management: Manage high-impact seller accounts that contribute to over 20% of the category’s total business volume. Relationship Building: Establish and maintain strong, long-term professional relationships with top-tier sellers. Customer Experience: Drive improvements in customer-facing inputs to enhance overall satisfaction. Category Growth: Execute strategies to achieve specific category objectives and revenue targets. Key Responsibilities Seller Representation: Act as the primary internal advocate for sellers, representing their needs and challenges within Amazon. Communication Management: Build and maintain clear communication channels across all levels of the seller’s organization. Strategic Planning: Develop and execute comprehensive growth plans through data-driven account planning. Opportunity Identification: Proactively identify and execute business opportunities that create value for both the seller and Amazon. Project Oversight: Manage various improvement initiatives, projects, and new product launches within the category. Cross-functional Collaboration: Partner with Business Development and Onboarding teams to streamline seller integration and performance. Operational Excellence: Consult with sellers to improve their operational metrics and ensure a superior consumer experience. Data Analysis: Conduct deep-dive business analysis to monitor performance and identify future growth trends. Executive Reporting: Provide regular, high-level reports and data-backed action plans to leadership.
Team Lead - Inbound
Amazon India
Role: Team Lead - Inbound (Operations) Key Responsibilities: Team Leadership: Manage a team of associates in the Inbound department to ensure smooth receiving and stowing of inventory. Process Excellence: Oversee daily operational flow, ensuring safety protocols and quality standards are met at every step. Performance Management: Track and improve team productivity, accuracy, and efficiency through regular coaching and feedback. Inventory Control: Ensure 100% accuracy in stock receiving and coordinate with external vendors and internal logistics teams. Safety & Compliance: Maintain a safe working environment by enforcing Amazon’s global safety and 5S standards. Specific Form Selections Department: If "Operations" isn't there, select "Manufacturing / Production" or "Others". Education: Since "BCS" isn't there, select "Graduation" or "B.Tech/B.E." as they are considered equivalent for operations roles. Company Type: Foreign MNC (Amazon). Role Category: "Operations" or "Logistics / Supply Chain".
System Development Engineer, Amazon Payment Products
Amazon India
Role: System Development Engineer (Amazon Payment Products) Key Responsibilities: Systems Architecture: Design and build scalable, secure, and high-performance systems for Amazon’s global payment products. Automation: Develop tools and scripts (Python/Ruby) to automate operational tasks and improve system efficiency. Troubleshooting: Perform deep-dive analysis on complex system issues and provide long-term technical solutions. Infrastructure Management: Manage and scale Linux/Unix-based distributed systems and AWS cloud environments. Collaboration: Partner with Software Development Engineers (SDEs) to influence product architecture and ensure operational excellence. Performance Tuning: Monitor system health and optimize performance for low-latency payment processing. Specific Form Selections Department: Select "IT Department" from your dropdown list. Company Type: Select "Foreign MNC". Role Category: Select "Software Development" or "Systems Administrator/Engineer" if available. Education: Since it requires a technical degree, select "B.Tech / B.E." or "Graduation".