Job Listings
Showing 1–6 of 73 jobs
Account Manager - SVM Kitchen
Amazon India
Role Overview Strategic Account Management: Manage high-impact seller accounts that contribute to over 20% of the category’s total business volume. Relationship Building: Establish and maintain strong, long-term professional relationships with top-tier sellers. Customer Experience: Drive improvements in customer-facing inputs to enhance overall satisfaction. Category Growth: Execute strategies to achieve specific category objectives and revenue targets. Key Responsibilities Seller Representation: Act as the primary internal advocate for sellers, representing their needs and challenges within Amazon. Communication Management: Build and maintain clear communication channels across all levels of the seller’s organization. Strategic Planning: Develop and execute comprehensive growth plans through data-driven account planning. Opportunity Identification: Proactively identify and execute business opportunities that create value for both the seller and Amazon. Project Oversight: Manage various improvement initiatives, projects, and new product launches within the category. Cross-functional Collaboration: Partner with Business Development and Onboarding teams to streamline seller integration and performance. Operational Excellence: Consult with sellers to improve their operational metrics and ensure a superior consumer experience. Data Analysis: Conduct deep-dive business analysis to monitor performance and identify future growth trends. Executive Reporting: Provide regular, high-level reports and data-backed action plans to leadership.
Team Lead - Inbound
Amazon India
Role: Team Lead - Inbound (Operations) Key Responsibilities: Team Leadership: Manage a team of associates in the Inbound department to ensure smooth receiving and stowing of inventory. Process Excellence: Oversee daily operational flow, ensuring safety protocols and quality standards are met at every step. Performance Management: Track and improve team productivity, accuracy, and efficiency through regular coaching and feedback. Inventory Control: Ensure 100% accuracy in stock receiving and coordinate with external vendors and internal logistics teams. Safety & Compliance: Maintain a safe working environment by enforcing Amazon’s global safety and 5S standards. Specific Form Selections Department: If "Operations" isn't there, select "Manufacturing / Production" or "Others". Education: Since "BCS" isn't there, select "Graduation" or "B.Tech/B.E." as they are considered equivalent for operations roles. Company Type: Foreign MNC (Amazon). Role Category: "Operations" or "Logistics / Supply Chain".
System Development Engineer, Amazon Payment Products
Amazon India
Role: System Development Engineer (Amazon Payment Products) Key Responsibilities: Systems Architecture: Design and build scalable, secure, and high-performance systems for Amazon’s global payment products. Automation: Develop tools and scripts (Python/Ruby) to automate operational tasks and improve system efficiency. Troubleshooting: Perform deep-dive analysis on complex system issues and provide long-term technical solutions. Infrastructure Management: Manage and scale Linux/Unix-based distributed systems and AWS cloud environments. Collaboration: Partner with Software Development Engineers (SDEs) to influence product architecture and ensure operational excellence. Performance Tuning: Monitor system health and optimize performance for low-latency payment processing. Specific Form Selections Department: Select "IT Department" from your dropdown list. Company Type: Select "Foreign MNC". Role Category: Select "Software Development" or "Systems Administrator/Engineer" if available. Education: Since it requires a technical degree, select "B.Tech / B.E." or "Graduation".
Account Manager - SVM - Kitchen
Amazon India
Role: Account Manager (Strategic Vendor Management - Kitchen) Key Responsibilities: Vendor Management: Act as the primary point of contact for key vendors in the Kitchen category to drive business growth. P&L Ownership: Manage financial metrics, including revenue, margin, and inventory health. Strategic Planning: Develop long-term business plans and promotional strategies to increase selection and improve customer experience. Data-Driven Decisions: Use SQL and Excel to analyze sales trends and optimize pricing and availability. Process Improvement: Collaborate with internal teams to streamline supply chain and operational workflows. Nature of Business: E-commerce / Retail Operations. Role Category: "Sales / Business Development" ya "Account Management". Short Description About Company Amazon is Earth's most customer-centric company. The Strategic Vendor Management (SVM) team is responsible for managing high-impact partnerships, ensuring price competitiveness, and driving category growth to provide the best possible selection for customers worldwide.
MyHR Live Support Advisor [S]
Amazon India
Role: HR Contact Centre Professional (MyHR Live Support) Key Responsibilities: Live Support: Handle high-volume phone calls and chats to assist Amazonians globally with HR needs (Benefits, Pay, Relocation, Time-off). Problem Solving: Use critical thinking and knowledge base articles to resolve inquiries holistically and escalate complex cases. Customer Obsession: Build trust through empathetic, personalized conversations and adjust resolution plans in real-time. Performance Metrics: Maintain high standards for contact handling time (AHT), first-contact resolution (FCR), and CSAT scores. Operations: Adhere to 24/7 rotational shifts and strict schedules to support a global workforce. Nature of Business: HR Shared Services / ITES. Education: Bachelors/Masters ( B.Tech, BBA, MBA, etc ) Short Description About Company Amazon’s MyHR Live Support is a state-of-the-art global contact centre dedicated to caring for 1.5 million Amazonians. We provide best-in-class HR support across the globe, specializing in complex topics like benefits, bereavement, and compensation, ensuring every employee interaction reflects Amazon's mission to be Earth's Best Employer.
HR Associate Partner
Amazon India
Be the operational backbone of HR excellence for one of the largest FCs in INOPS network supporting a Head Count of about 2500 Associates. We work with the mission of "Getting People on Floor and Listening to them very well" Key job responsibilities Key Responsibilities : *Head Count Fulfilment Day to day head count planning to ensure the operational ask is met by leading the daily planning exercise at the site *Associate Voices Be the custodian of Associate voices at the site , ensure timely and quality closure across all the listening mechanisms Ensure and audit the quality of resolution of voices Grievance Handling and utilizing ACL mechanisms to proactively sense ER issues *Reporting Lead the mechanism of daily reports at the site including DDD deck, HRIS Hygiene report, DT trackers amongst other Ensure 100% accuracy of all the reports *Stakeholder Management Lead the shift along with agency representatives and be the first POC for Area Managers in the shift Co-ordinate with CTK team for payroll , leave and WFS team for hiring fulfilment A day in the life Your daily focus divides into three key areas: 50% dedicated to front line associate support—listening, problem-solving, and delivering solutions in real-time. 30% committed to operational oversight, monitoring shift wash compliance and maintaining operational continuity. 20% invested in agile response to ad hoc challenges and active participation in site-level enhancement projects that drive meaningful improvements to the associate experience.