Job
Description
Responsibilities Assumed:
Performing daily system monitoring, verifying the integrity and availability of all hardware, systems and applications, reviewing system and application logs
Establishing system specifications by conferring with users, analyzing workflow, access, information, and security requirements
Establishing a system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, Operating System Management Systems, defining system and operational policies and procedures
Establishing and securing the Internet Gateway with a Firewall system, integrating the VPN system, defining Firewall policies and procedures
Maintaining the organizations communication system such as telephones and mobile device management
Preparing users by designing and conducting training programs, providing references and support
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations Executing the projects as an L1 in the team with guidance from the Associate (L2)
Prerequisites:
Excellent technical knowledge of computer hardware
Working knowledge of current protocols, standards, and operating systems, such as Windows 10, Windows 7/8, Windows Server 2012/2016/2019
CCNA, CCNP and MSCE certification
Microsoft 365 Certified Professional
Software and Hardware troubleshooting
Knowledge of Microsoft Office 2010, Office 2013 & Office 2016 support
Knowledge of routers, switches, and firewall
Strong fundamentals in networking and troubleshooting
Excellent multi-tasking skills
Good written & oral communication skills
Willingness to grow and learn
Good interpersonal skill
Experience
0 - 2 years of experience
Education
BE/B.Tech/MCA
Compensation
The compensation structure will be as per industry standards