Job
Description
Roles and Responsibilities
Job Role : Business Development Executive
Years of Experience - 0-1 Years
Location - Goregaon East, Mumbai(WFO)
Skills Required : Excellent Communication skills is a mandatory
Work Timing -6 days working 10 am - 7 pm (rotational shift, no Sundays off, you will get off on weekdays)
Please Note : There will be only 1 round of F2F interview
Roles and Responsibilities :
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive Communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Desired Candidate Profile
Candidates who are excellent in English Communication and with basic sales knowledge.
Regards
Nandhini
HR OGC
8220645762