Job
Description
Roles and Responsibilities
1) Training Quality Management & Capturing Market Practices Ensuring Post training interviews & site visits and based on feedbacks, work on improving training delivery in consultation with BM - Training Content. Ensuring CUSP (customer usage and practices) visit every month along with U&A portal updation and questionnaire filling.
2) Training Delivery & Capability Building – Ensuring that the Training Delivery is as per the guidelines shared by CA BM – Training Content, Regularly evaluate the capability of TA/helper painter, and train them
3) Participant Management & Tracking – Participants’ Profiling to enable training in a structured manner.
4) CA Management: Commercial & Infra -1) Implementing systems & process to improve the state of infrastructure 2) Ensuring timely reporting of monthly expenses by 5th of following month to Admin Officer - CA 3) Timely submission of all the reports (Training Tracker, Stock Management Formats etc.) to CA admin every month
5) Support / training to new trainer / Technologist–
1)Briefing of job profile / role 2)Sharing of reading material such as product details, technical data sheet, PIS, Safety Manual etc.3)Arrangement of application workshop with technology / mktg.4)Demonstration of training module, issues handling, query addressing, complaint handling, logistic arrangement etc.
6) Market understanding / data capturing – Capturing market practises on regular basis and sharing it with HO team for further analysis
1) No. of post training contractor/site visits & timely submission of site visit reports, Initiatives taken to improve Training Delivery.
2) 50 % of all training batches are to be conducted by TA, Initiatives taken for Team Development.
3) Repeat Training and Course Completion
4) Timely reporting of Monthly expenses and on time Submission of reports, initiatives taken to improve CA Infrastructure.
5) Ensuring new person to be on board within 15 days from day of joining.
6) Timely capturing of market practices data and sharing it with HO team as per define timeline.