Job
Description
We are hiring for International voice and non-voice process.
Designation: Customer Care Service/Senior Associate (Voice process/Chat process)
Job Role:
- Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
- Follow standard processes and procedures.
- Redirect problems to appropriate resources.
Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).
Working days: 5 days a week. (2 days rotational week off)
Working hours: 9 hours per day including 1 hour of break.
Job Specification
Qualifications: 12th Passed and above (Fresher and experience)
Age: 19 to 40 Yrs
Mandatory skill sets to have:
- Excellent Verbal Communication skills.
- Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
- Should be able to answer servicing questions.
- Typing skills.
- Good Personality and discipline.
Benefits:
Transport: Free transportation with door to door pick up and drop facility round the clock.
Life Insurance for self-Medical Insurance for self and immediate dependents
World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones
Voice Process Interview Rounds:
HR
Versant
Ops Round
Contact Person : Gopalakrishna
Registration Code : 086
Contact Number : 8147752897
If interested, Kindly join the zoom bridge (wait for 5 minutes for the assessor to join) provided as below for the virtual interview:
Zoom Id: 7760787374
Passcode: 247
Time Every day at 930pm to 11pm
https://247ai.zoom.us/j/7760787374 Passcode: 247
Timing: 930PM to 1155 PM
Date: 12th May 2022 to 26th July 2022
Company Address: Bangalore - [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087
Time and Venue
23 June - 2nd July , 8.30 AM - 8.00 PM
Company Address: Bangalore - [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087
Contact - Suresh Gopalakrishna ( 8147752897 )