Firstsource Solutions Limited

Customer Service Executive- US chat process

Firstsource Solutions Limited
50000 - 250000 P.A.
0-4 Years Full Time
Telangana, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

  • Customer service associate- International semi-voice process
  • International Chat/Semi-Voice Process
  • Inbound
  • Upselling
  • Service

JOB ROLE

  • Customer service associate- Handling inbound calls for the various process.
  • Customer Handling and closing the issues by resolving them.
  • Service support.

IDEAL CANDIDATE SHOULD:

  • Have excellent English communication skills (mandatory)
  • Should be able to speak and write English fluently (no grammatical errors)
  • Reside in Hyderabad
  • Work from office only
  • Rotational offs/ Rotational shifts
  • Willing to work rotational shifts (both day &night shift)
  • Can join immediately (28th November, 2022)
  • Should hold all relevant documents.
  • Both freshers & work experienced can apply with relevant documents (offer letter, relieving letter and pay slips)
  • Experience in BPO domain is preferred.
  • Both doses vaccinated with certificate
  • Address- Firstsource Solutions, 5th Floor, BSR Tech Park, Nanakaramguda
  • Candidate should live within 30 kms of the office location

PLEASE READ THE DETAILS CAREFULLY BEFORE APPLYING

ONLY CANDIDATES WITH EXCELLENT COMMUNICATION SKILLS IN ENGLISH LANGUAGE SHOULD APPLY

Interested candidate can drop their resume to atlanta.priyadarsini@firstsource.com or drop your resume on 8088689050 with your name and address.

Skills Required: Chat Support, Bpo, Chat Process


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