Job
Description
- Ability to pick up quality customers across liabilities & assets and cross sell third party products.
- To ensure accurate, timely and error free processing of customer service requests
- To overcome problems using guidelines and escalate with expediency, when necessary.
- To ensure the best visual impact of the branches on customers
Detailed Responsibilities
- To work for providing first class service experience to existing customers and take references for acquiring new quality customers.
- To cross sell deposit and fee products to such customers and penetrate better market share
- To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.
- To keep updating knowledge and exposure to various banking products both internal as well as competitor.
- To continuously improve product knowledge and awareness of market trends and competitor products.
- To overcome problems using guidelines and escalate with expediency, when necessary.
- Other duties may be assigned from time to time as desired by the Bank
Desired Skills and Competencies
- Good knowledge of the geographical area
- Experience in banking as well as exposure to banking products is desired communication skills with good command in English and Local Language is mandatory
- Working knowledge of PPT and understanding of MIS.
- Disciplined on the compliance and Audit part and knowledge of the product being handled
- Good co-ordination and networking skills
- Sales Experience desired, though not mandatory
Vijayawada