Job
Description
Roles and Responsibilities:
- To remind customers about the pending dues & convert into collection.
- Coordination with Inter & Intra department for debt management support.
- Regular follow ups & Team co-ordination, should be highly enthusiastic, diligent, and excellent to work for long tenure.
- Coordination with Branch Team for collection conversion.
- Preparation of Dunning Letter.
- Should be able to do 60 to 80 productive telephonic calls per day.
- Must handle 1000/1200 numbers of allocation.
- Willing to work on Target Oriented profile.
- Proper client feedback updation according to the instructions of TL.
- 70-80% PTP Conversion from contacted Pool.
- Timely escalation of issue cases to team Leaders.
- Ensure achievement the target of allocated case.
- FO wise follow up on PTP conversion & NC cases.
- MS Excel knowledge & good communication skills.
- **Exclusive opportunity for Women candidates.
Desired Candidate Profile:
- Language proficiency in English & Malayalam language is mandatory.
- Result oriented with good relationship handling skills.
- Confident, self-motivated and team player.
- Good interpersonal skills.
Prerequisite: Energetic and Passionate Graduates with 0 to 3 year experience preferred. Exclusive opportunity for Women candidates. Freshers may also walk-in.