Job Description

Program Highlights

• Work as a freelancer
• Work from Home
• Work on your own schedule
• Weekly Payout based on the output
• Additional incentives for quality and output of your service
• Voice-based calling process and data entry
• Language Proficiency Both Hindi & English (Mandatory)
• Listening skills

JOB ROLE

• Study the assigned sellers' profiles
• Call the sellers to collect the business-related details and update them in the seller's catalog
• Verify the information that is already updated in the profile
• Educate clients about the benefits of this free service for his business and Answer sellers' queries
• Dispose of the cases with appropriate reason codes basis the conversation with the respective sellers
• Set follow up calls as desired by the sellers
• Maintain quality results by adhering to standards and guidelines
• Achieve the daily/Weekly/Monthly business targets
• Work for a minimum of 3-4 hours a day and achieve the target number of Daily connect/content collection
• Be up-to-date with the new updates shared by the Trainer/Ops Manager
• This is complete a NON-SALES profile.
• Language proficiency Hindi & English (mandatory)

Primary Requirements:

• Open availability:
• Monday through Saturday.
• 10 AM to 7 PM(3-4 hrs/day)
• Must have a good working environment at home with dedicated private area to work and Table/Chair
• Must have laptop, smartphone (Android/iOS), Good internet connectivity.
• Communicate in both Hindi and English

Skills Required: Communication Skills,Customer Support