Job
Description
Job Title: IT ASSOCIATE
GENERAL PURPOSE OF THE POSITION
The purpose of this post is to deal with IT related issues of Sites (Operating Cinemas).
JOB FUNCTIONS
1 Managing IT hardware and software like VISTA Application Server, TMS Server, Digital Signage, Cinema Server, Projector, Sound, Network, WAN, CCTV, & Desktop/Laptop.
2 Maintaining all IT equipments like POS, desktops, kiosks, printers, LCD's, LED walls, EDC, and other IT equipments.
3 Maintenance of P&S equipments including special formats 4DX, IMAX, Onyx, ATMOS, services troubleshooting and ensuring P&S environment to be live and working 100% .
4 Creating and running shows with 100% success rate. (Includes day to day TMS management according to schedule, movies KDMingestion, show creations, add schedule update).
5 Troubleshooting and application support to internal clients. (Windows, SQL, Office Adobe or any Enterprise software support to user).
6 Maintaining log of each incident and building knowledge base document (Management of MAXIMO, call Logging and timely closure of calls as per SOP, shift handover).
7 Managing KDM and content availability from vendor (Check schedule, follow-ups with service providers or programming team for content and KDM).
8 Preparing daily, weekly & monthly report (Maintain lamp hours, lamp stock consumables, update of spare stocks).
Chandigarh, Bangalore/Bengaluru, Mumbai