Job Description

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Job Responsibilities

• Contact potential or existing customers to inform them about a product or service
• Answer questions about services of the company
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company s reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Graduate with 0-4 years of experience as telesales representative or other sales/customer service role
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Good communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Complete monthly sales Target.

Key Competencies

• Communication skills
• Information gathering and management
• Persuasiveness
• Negotiation skills
• Stress tolerance
• High energy levels
• Self motivation

Requirements:

• Graduation
• Laptop Wifi

Skills Required: CRM,B2b