Job Description

• To Manage the day-to-day line operations of Product Support and meet process requirement
• To Own the processes and documentation for Product Support
• Act swiftly and accurately in a professional manner to correct any disruption that may occur to an application or application server
• Adhere to established IT department policies & procedures and support audit related activities
• Monitor hardware \ software usage and provide yearly hardware forecasts based on requirement
• Collaborate with Product development teams for release activities and to provide product feedback as received from customer
• Proactively gathers customer suggestions for enhancements and communicates to appropriate parties
• Manage Releases to production on periodic basis, interact with internal Development, IT and infra teams, coordinate with client for release
• Conduct periodic governance calls with clients for support and overall project perspective
   

Desired Candidate Profile

• Any B.E/B.Tech or Equivalent Degree
• Good understanding of JAVA/J2EE technologies and version management for production support activity
• Should have handled a team of 5+ No's
• Good understanding of App servers Jboss for production support activity
• Should have Hands on Experience on Java based products
• Strong in Product Implementation, Problem resolving skills
   

Preferred only Immediate or 10-15days Notice.

If you Find your profile is matching and you are Interested, please share your Updated Resume to Jr_Prince@hcl.com with below details mentioned:

Current Location-

Total experience-

Relevant experience-

Current CTC-

Expected CTC-

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Note: Please Mention Support Lead - Java in Subject of your mail

Other Requirements :

Salary: INR 8,00,000 - 12,00,000 PA.

Industry: IT-Software / Software Services

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category :Training

Role: Technical/Process Trainer

Employment Type :Full Time, Permanent

MUST HAVE KEY SKILLS

Jboss Application Server Technical Support Java Lead

OTHER KEY SKILLS

Java Support Lead