Job
Description
- To Manage the day-to-day line operations of Product Support and meet process requirement
- To Own the processes and documentation for Product Support
- Act swiftly and accurately in a professional manner to correct any disruption that may occur to an application or application server
- Adhere to established IT department policies & procedures and support audit related activities
- Monitor hardware \ software usage and provide yearly hardware forecasts based on requirement
- Collaborate with Product development teams for release activities and to provide product feedback as received from customer
- Proactively gathers customer suggestions for enhancements and communicates to appropriate parties
- Manage Releases to production on periodic basis, interact with internal Development, IT and infra teams, coordinate with client for release
- Conduct periodic governance calls with clients for support and overall project perspective
Desired Candidate Profile
- Any B.E/B.Tech or Equivalent Degree
- Good understanding of JAVA/J2EE technologies and version management for production support activity
- Should have handled a team of 5+ No's
- Good understanding of App servers Jboss for production support activity
- Should have Hands on Experience on Java based products
- Strong in Product Implementation, Problem resolving skills
Preferred only Immediate or 10-15days Notice.
If you Find your profile is matching and you are Interested, please share your Updated Resume to Jr_Prince@hcl.com with below details mentioned:
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Note: Please Mention Support Lead - Java in Subject of your mail
Other
Requirements :
Salary: INR 8,00,000 - 12,00,000 PA.
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category :Training
Role: Technical/Process Trainer
Employment Type :Full Time, Permanent
MUST HAVE KEY SKILLS
Jboss Application Server Technical Support Java Lead
OTHER KEY SKILLS
Java Support Lead