Job
Description
Looking for a rewarding career opportunity? Join the Team of Champions at IIFL Finance Gold Loans. IIFL Gold Loans is expanding its footprints & for the same we are hiring Sales & Banking.
Open Branch Manager, Gold Appraiser and Customer Care Executive positions at following
Locations - Jaipur.
Job Title / Designation - Branch Manager
Job Description -
- Will be responsible for meeting the branch targets of all financial products which includes Gold Loans and other cross sell products.
- Drive & participate in field-marketing activities along with the team to improve the brand visibility & generate leads for new customer acquisition in catchment area.
- Drive & ensure continuous customer engagement through various channels.
- Will be responsible for maintaining quality portfolio by tracking & controlling ROI and prompt resolution of queries pre & post loan disbursal
- Will be responsible for correct valuation and maintenance of 100% process compliance at the branch.
- Will be responsible for strong follow up for interest collections to keep NPAs in control.
- Will be responsible for coaching, mentoring& training the team and also providing timely feedback on their performance and motivating them to achieve targets.
- Will be responsible for maintaining & displaying of statutory abstracts and registers as per guidelines and compliance requirements.
- Responsible to maintain the branch in a hygienic manner.
- Will be responsible to prepare reports related to branch functioning, its performance and take necessary actions for Branch business growth.
Desired Candidate Profile -
- Candidate with minimum 5 Years of sales experience in Banking & Financial services can apply for the role. Team Handling experience is must. Gold Loan background will be preferred.
Job Title / Designation - Gold Appraiser
Job Description -
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile -
- Candidate with minimum 1 Year of sales experience from Banking & Financial Services. Gold Loan background preferred.
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Job Title / Designation - Customer Care Executives
Job Description -
- Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.
- Verify customers KYC & complete online registration.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Provide good customer service experience while pledging / releasing /interest payment transactions etc.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Participate in field-marketing activities to improve the brand visibility of IIFL-Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
- Ensure strong follow up for interest collections to keep NPAs in control .
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Desired Candidate Profile -
- Candidates with 6 months of sales experience in Banking & Financial Services can apply for the role. Tele -calling & Gold Loan background will be preferred.
- Freshers can also apply
Walkin Details -
- Interview Address- 1st Floor, Back Portion, 360 A, Himmat Nagar, Gopalpura Mod, Tonk Road, Jaipur
- Interview Date - 05 November 2022, Saturday
- Interview Timings - 11:00 AM to 5:00 PM
- Contact Person HR - Vivek Gautam 8000916259 Aradhana 7666570556
- (at branch) - Ankit Sharma - 9887704726