Job
Description
The Muthoot Group is hiring for Customer Care Executive. (Only Female)
Job Role: - Customer Care Executive
Job Location:- Meerut, Rampur,Chandausi , Moradabad
Minimum Qualification: - Graduation ( B.A., B.Sc & B.Com) - Regular Only (Excluding B.Tech & BCA)
Candidate's age must be below 28 years
JOB ROLE FOR CCE (Customer Care Executive) (Females Only below 28 yrs)
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers
- Handle branch walk-ins for business generation
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corp-orates and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure.
- Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coin etc.
- Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
- Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate.
Chandausi, Meerut, Moradabad, Rampur