Job
Description
**************NO WALKIN INTERVIEWS***********
KINDLY EMAIL US YOUR CV ON sheney.agrawal1@wipro.com
Roles and Responsibilities
- Inbound / Outbound interaction with clients
- Skilling on all voice and back office queues as per requirement.
- Good typing speed.
- Good computer navigational skills and familiar with MS office
- Should have good customer service skills
- Understand customer queries / request and act accordingly.
- Maintain a healthy and clean work environment.
- Update knowledge of process on regular basis.
Desired Candidate Profile
- Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
- Be able to comprehend the words of the customer on an email, and articulate the response in a free flowing writing form.
- English Language proficiency overall needs to be excellent.
- Good telephone skills , able to listen patiently & remain focused throughout the conversation
- Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through
- Good team working skills with the ability to contribute to effective team performance
- Basic influencing & persuasion skills.
- Good self-organizational skills.
- MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,- NOT ELIGIBLE
Perks and Benefits
- Fixed Saturday & Sunday off.
- UK shift timing
- Graduates & Undergraduates Freshers eligible
- Interested candidates can apply on the job posting and send the resume or sheney.agrawal1@wipro.com