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Amazon India logo

Account Manager - SVM - Kitchen

Amazon India

Bengaluru, Karnataka
Not Disclosed 1 weeks ago

Role: Account Manager (Strategic Vendor Management - Kitchen) Key Responsibilities: Vendor Management: Act as the primary point of contact for key vendors in the Kitchen category to drive business growth. P&L Ownership: Manage financial metrics, including revenue, margin, and inventory health. Strategic Planning: Develop long-term business plans and promotional strategies to increase selection and improve customer experience. Data-Driven Decisions: Use SQL and Excel to analyze sales trends and optimize pricing and availability. Process Improvement: Collaborate with internal teams to streamline supply chain and operational workflows. Nature of Business: E-commerce / Retail Operations. Role Category: "Sales / Business Development" ya "Account Management". Short Description About Company Amazon is Earth's most customer-centric company. The Strategic Vendor Management (SVM) team is responsible for managing high-impact partnerships, ensuring price competitiveness, and driving category growth to provide the best possible selection for customers worldwide.

Full-Time On-site 2 - 5 years Exp E-commerce & Retail
Amazon India logo

MyHR Live Support Advisor [S]

Amazon India

Hyderabad, Telangana
Not Disclosed 3 weeks ago

Role: HR Contact Centre Professional (MyHR Live Support) Key Responsibilities: Live Support: Handle high-volume phone calls and chats to assist Amazonians globally with HR needs (Benefits, Pay, Relocation, Time-off). Problem Solving: Use critical thinking and knowledge base articles to resolve inquiries holistically and escalate complex cases. Customer Obsession: Build trust through empathetic, personalized conversations and adjust resolution plans in real-time. Performance Metrics: Maintain high standards for contact handling time (AHT), first-contact resolution (FCR), and CSAT scores. Operations: Adhere to 24/7 rotational shifts and strict schedules to support a global workforce. Nature of Business: HR Shared Services / ITES. Education: Bachelors/Masters ( B.Tech, BBA, MBA, etc ) Short Description About Company Amazon’s MyHR Live Support is a state-of-the-art global contact centre dedicated to caring for 1.5 million Amazonians. We provide best-in-class HR support across the globe, specializing in complex topics like benefits, bereavement, and compensation, ensuring every employee interaction reflects Amazon's mission to be Earth's Best Employer.

Full-Time Rotational Shift 0 - 10 years Exp BPM / BPO
Amazon India logo

HR Associate Partner

Amazon India

Gurugram (Gurgaon), Haryana
Not Disclosed 3 weeks ago

Be the operational backbone of HR excellence for one of the largest FCs in INOPS network supporting a Head Count of about 2500 Associates. We work with the mission of "Getting People on Floor and Listening to them very well" Key job responsibilities Key Responsibilities : *Head Count Fulfilment Day to day head count planning to ensure the operational ask is met by leading the daily planning exercise at the site *Associate Voices Be the custodian of Associate voices at the site , ensure timely and quality closure across all the listening mechanisms Ensure and audit the quality of resolution of voices Grievance Handling and utilizing ACL mechanisms to proactively sense ER issues *Reporting Lead the mechanism of daily reports at the site including DDD deck, HRIS Hygiene report, DT trackers amongst other Ensure 100% accuracy of all the reports *Stakeholder Management Lead the shift along with agency representatives and be the first POC for Area Managers in the shift Co-ordinate with CTK team for payroll , leave and WFS team for hiring fulfilment A day in the life Your daily focus divides into three key areas: 50% dedicated to front line associate support—listening, problem-solving, and delivering solutions in real-time. 30% committed to operational oversight, monitoring shift wash compliance and maintaining operational continuity. 20% invested in agile response to ad hoc challenges and active participation in site-level enhancement projects that drive meaningful improvements to the associate experience.

Full-Time On-site 1 - 2 years Exp E-commerce & Retail
Amazon India logo

Software Development Engineer, Creative X

Amazon India

Gurugram (Gurgaon), Haryana
Not Disclosed 3 weeks ago

Role: Software Development Engineer (Amazon Advertising) Location: Haryana, India Key Responsibilities: Architect, design, and build highly scalable distributed components from scratch. Translate functional requirements into robust solutions within the system architecture. Collaborate with research scientists and product managers to implement ML/Deep Learning experiments. Apply Big Data technologies (Apache Spark) and leverage AWS cloud services. Drive best practices in design, development, and operational excellence. Requirements: 1+ years of professional non-internship software development experience. Proficiency in Java (Spring, JPA, REST) or Python. Experience with NoSQL databases, Elastic Search, and AI/ML frameworks. Strong problem-solving skills and ability to work in a full-stack capacity. Company Type & Department (Selection) Company Type: Foreign MNC (Amazon is a global multinational corporation). Department: IT Department (This is the most accurate choice from your previous dropdown list for a Software Engineer). Role Category: Software Development / Engineering.

Full-Time On-site 1 - 5 years Exp IT Services
Pashupatastra logo

Digital Marketing Intern/ Executive

Pashupatastra

Model Town, Delhi
7000 - 15000 per annum 3 weeks ago

About the Company Pashupatastra is a digital-focused company providing services in development, digital marketing, design, and business funding solutions. We work with international clients, managing campaigns, marketing strategies, and growth initiatives using modern tools and AI-driven workflows. Role Overview We are hiring for two roles: Digital Marketing Intern (for freshers who have completed a digital marketing course) and Digital Marketing Executive (for candidates with practical experience in digital marketing). Both roles require strong English communication skills as the candidate may communicate with international clients. Key Responsibilities Assist in SEO activities (keyword research, on-page and off-page support) Support Google Ads and Meta Ads campaigns Manage social media marketing tasks Create cold email campaigns and promotional emails Conduct competitor and market research Use AI tools such as ChatGPT for marketing tasks Monitor campaign performance and assist with reporting Coordinate with designers, developers, and marketing team members Communicate campaign updates with international clients Required Skills Strong English communication skills (spoken & written) Basic understanding of digital marketing channels Knowledge of SEO, social media marketing, and paid ads Ability to write cold emails and promotional emails Ability to research and learn independently Basic familiarity with AI tools (ChatGPT or similar) Strong problem-solving and analytical mindset

Full-Time On-site 0 - 2 years Exp Digital Marketing/IT Service
Amazon India logo

Case Mgr (CRT) [S]

Amazon India

Hyderabad, Telangana
Not Disclosed 1 months ago

This is a contractual role At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities: • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned

Full-Time On-site 2 - 6 years Exp Miscellaneous
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